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Privacy Policy

Effective Date: 01.07.2026

  1. Introduction

A+G Architects Ltd (“we”, “us”, “our”) is an architectural practice providing design, planning, and project delivery services across the UK.

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

  1. Who We Are

Data Controller: A+G Architects Ltd
Business Type: Architectural Practice
Contact Email: Ahardy@aandgarchitects.com Andrew Hardy, Managing Director
Registered Address: The Pointe, Granite Way, Mountsorrel, Leicestershire

  1. The Data We Collect

Client & Project Data

  • Names and contact details
  • Site addresses and project information
  • Planning submissions and drawings
  • Correspondence and meeting notes

Website Data

  • IP address
  • Device and browser type
  • Usage behaviour (via analytics tools)

Business Operations Data

  • Supplier and consultant contact details
  • Financial and contractual records
  1. How We Collect Data

We collect personal data when you:

  • Submit an enquiry through our website
  • Email, call, or meet us
  • Engage us for architectural services
  • Participate in a project (as client, consultant, or contractor)
  • Browse our website (via cookies and analytics)
  1. Lawful Basis for Processing

We process data under:

  • Contractual necessity – delivering architectural services (RIBA stages 0–7)
  • Legitimate interests – managing projects, maintaining business relationships
  • Legal obligations – planning, CDM regulations, tax compliance
  • Consent – for marketing emails and non-essential cookies
  1. How We Use Your Data

We use data to:

  • Deliver architectural and consultancy services
  • Coordinate with consultants, contractors, and local authorities
  • Prepare planning applications and technical information
  • Manage contracts, fees, and project administration
  • Improve our website and user experience
  • Send updates or newsletters (where consent is given)
  1. Sharing Your Data

We may share your data with:

  • Clients, project stakeholders, and design teams
  • Local authorities and statutory bodies
  • Contractors and specialist consultants
  • IT providers (e.g. cloud storage, email systems)
  • Professional advisers (legal, insurance, accounting)

All third parties are required to protect your data.

  1. International Transfers

We primarily store data within the UK.
If cloud services involve overseas transfers, we ensure safeguards such as UK adequacy regulations or standard contractual clauses.

  1. Data Retention

Due to the long-term liability associated with construction projects, we retain:

  • Project and client records: up to 12 years
  • Financial records: 6 years (HMRC requirement)
  • General enquiries: up to 2 years
  1. Your Rights

Under UK GDPR, you can:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

Contact: Afilby@aandgarchitects.com

  1. Cookies and Tracking (PECR Compliant)

What Are Cookies?

Cookies are small files stored on your device to improve functionality and analyse website use.

Types We Use

  1. Strictly Necessary Cookies
  • Required for basic website functionality
  • Do not require consent
  1. Analytics Cookies
  • Help us understand how users interact with the site
  • Used only with your consent
  1. Marketing Cookies
  • Track engagement for marketing purposes
  • Only used where explicitly accepted

Cookie Consent

When you first visit our website, you will be asked to:

  • Accept all cookies
  • Reject non-essential cookies
  • Set preferences

You can change your settings at any time via Cookie Settings

  1. Data Security

We use appropriate security measures including:

  • Secure cloud storage
  • Controlled access to project data
  • Internal confidentiality procedures
  1. Complaints

You can complain to the ICO:
https://www.ico.org.uk
Telephone: 0303 123 1113

  1. Changes

This policy may be updated periodically.